Brown Goes Down

For Christmas we gave the MIL a rose bouquet a month from FTD. We bought the six month plan and today she was supposed to get her second delivery. UPS claims they can’t find the recipient name and won’t deliver the flowers until Monday. That’s awesome. Flowers hanging out in a truck/warehouse until Monday. Assholes. Now, I ask you how the frak did FedEx manage to get the delivery there without incident in December but UPS can’t seem to find a HUGE adult living community?

I went to FTD to lodge a complaint and I am sick to death of websites that say EMAIL US and then they proceed to strangle the everliving out of your complaint by not actually giving you the opportunity to complain unless it fits into a very narrow choice of pull-down menus. After fiddle fucking around on their site, I finally managed to send them an email. I know I could have called an 800 number, but I’ll be damned if I’m calling India to get a flower delivery issue in Richmond, VA resolved on Friday afternoon.

It just goes to prove the adage of No Good Deed Goes Unpunished and the newer adage that you may not have heard of When It Comes To The MIL There Will Be A Black Hole.

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2 Responses to Brown Goes Down

  1. Liz says:

    That’s an awesome gift. I’d love to have fresh flowers delivered to me during the winter.

    Jim gave me a gift of a wireless activity monitor for Christmas. It’s a device that you attach to your sneakers and comes with a USB Transceiver that is supposed to track your activity and read it when you are near your computer. It’s been hell trying to set it up. Apparently they didn’t test it on Vista, or with certain anti-virus software because we can’t get it to install. We get 3-4 emails/day asking us to try this and try that (so they can figure out their issues on their end). Hello! This shouldn’t be this hard!

  2. Frog says:

    That’s a pretty neat device. I’ve never heard of that–hopefully you’ll get it working soon. Your number of steps per day should be pretty high.

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